I'm trying to activate my phone number on my new phone. I tried doing the activate number via the Version app. However, my old phone seems to have no service as well as the new one and I am not able to receive the verification codes. Could someone assist me?
Hello, Chisato6, I'm sorry to hear you're running into an issue with activating your new phone. To make sure we're on the same page, you're trying to activate a new iPhone, correct? Was this an upgrade? If so, the phone should activate for you once you power the device on and complete setup. What happens when completing these steps?