group messaging on iPhone 14 pro

[Jrawes71]

I just got the new iPhone 14 pro, it will not send or receive group  messages. I have checked to make sure SMS/MMS is on.  I have powered the device down as well. Nothing seems to help. 

[vzw_customer_support]

We would be happy to assist you with your concern. Please private message us for further assistance.    *Mabell

[hyperlexicon]

I need help with this too. Upgraded to the iPhone 14 today. Now I can’t send/receive group texts (unless all iPhones) or pictures to non iPhone users. All settings are correct: sms on, mms on, group message on. Also did reset network setting AND reset all settings to no avail. Ideas?

[vzw_customer_support]

I'd be happy to look into this issue for you, hyperlexicon. Is your iPhone 14 a Verizon branded device? *Stephannie

[hyperlexicon]

Yes, got it in a Verizon store and set up there although I didn’t notice the problem until I texted a group later. 

[vzw_customer_support]

Hi there! I can most definitely assist you with your group messaging. Please send me a Private Message, so I can help.

*Ana