Choose your cart
Choose your cart
Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
When attempting to update to IOS 8.4, my phone became stuck in recovery mode. I have tried recovering or restoring from iTunes with no success.
Hello holtexcavation. Sorry to see your iPhone 6 is stuck in Recovery Mode. Sounds like you've done some good troubleshooting. Connecting to iTunes is exactly what I would have recommended. Can you help me get an idea what you're seeing when you try iTunes? What steps do you take? Are their any error messages or popups? If there are,w what do they say?
DionM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!