i have a cracked screen on my 4s....i am still in warranty...should this not be covered? They are saying i have to pay 170

[randles]

i have a cracked screen on my 4s....i am still in warranty...should this not be covered? They are saying i have to pay 170

[rcschnoor]

No, a cracked screen on a phone is not covered by warranty any more than a cracked windshield is covered by your automobile's warranty.

[RushFan2112]

A cracked screen is not a manufacturer's defect which is what is covered by the 1-year warranty.  If you had insurance on your phone ($10 a month), you could have paid $99 to have if repaired.

[LRVassar]

You can virtually buy a used 4s on eBay for the cost of replacing the screen alone.

[vzw_customer_support · Accepted solution]

LRVassar, sorry. Physical damage isn't covered under the manufacturer warranty. However, did you subscribe to Total Equipment Coverage? http://vz.to/Prh6pa

LasinaH_VZW
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[Cruser2008]

Apple didn't break your screen.