Same Verizon plan, same phone number for years. Changed to a new iPhone 14 Pro from iPhone 10. Now all messages go out and come in as a "green" bubble, not the iMessage Blue bubble. I have tried resetting the phone, turning off iMessage, turning off the phone, and restarting iMessage, turning off and on SMS, and other suggestions to no avail.
We want to make sure you get the help you need with your iMessage. We have a great troubleshooting guide available that can help you. Here's a link: https://www.verizon.com/support/apple-iphone-14-pro-troubleshooting/ From there, search for "Can't send or receive iMessages" and follow the troubleshooting.
~Jesse
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