iMessages showing on logs

[Belle_8015]

I have an Apple iPhone 13  and my husband has an Apple iPhone 13 Pro Max  and we use iMessage for texting. I was wondering why do our calls and texts show up on the logs if iMessages are not supposed to be able to be logged. Also sometimes even with my iMessages turned on and I am connected to Wi-Fi my text will still send green. He claims his iMessages are turned on too. How is all of this possible?

[vzw_customer_support · Accepted solution]

Hey Belle_8015, I too use an iPhone, but have not really paid too much attention to these same things. iMessages is an Apple service, and not something we would have those specifics for. The great news is that those green messages are sending over Verizon instead of iMessage, so your normal text messages seem to be working. For additional support with iMessage, please contact Apple for support here: https://support.apple.com/contact

-Joseph