iPhone 10 outgoing voicemail message plays, then silence

Hey, all-


I have an iPhone X, and my voice mail has been working until a few months ago. Some callers can hear the outgoing message, but then there is silence, and no opportunity to leave a message. I think this is happening for everyone now. I do have 4 ringback tones that cycle for each call, and th4ey all work. What causes the phone to disconnect after the ringback tone finishes?

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