iPhone 13 voice digitizing and/or cutting out

[dmcparnone]

People I'm talking to cut out and/or sound digitized. I have Verizon Internet and FIos. Just upgraded to this new phone and from AT&T cell service to Verizon Cell service. Never had issues before changing to Verizon and iPhone 13. Could this be a setting in the phone? I am sitting 10 feet from Box and router. any help is appreciated.

[vzw_customer_support]

Good morning, and thanks for reaching out today. Making sure everything sounds right with your service is crucial. I'm here to help. To begin, please send us a Private Message. *Justin

[dmcparnone]

I'm a senior citizen and don't know where or how to respond the way you asked.

[vzw_customer_support]

Hi there. You will just need to send us a private message for further assistance. 

*Mabell

[LawrenceC]

Hi dmcparnone;

To send a private note, click the username and then click "send message".  

[vzw_customer_support]

In order to send a Private Message, you would click on our username and click, "Send Message". *Michelle