iPhone 14 Pro Max Not Receiving Group Message or Android MMS
nickdl37
Newbie

My iPhone is not receiving group messages or mms from any android phone.  Not to mention when I attempt to send a MMS message to my family with an android phone, it won't deliver.  I have gone through all the troubleshooting steps and nothing has worked.  I am beyond frustrated because I am missing messages from my work group text that we have setup as well as my some of my family.   I left AT&T for Verizon because I got a better rate plan but at least I can say I never had any issues with the features on my phone.  Not sure if this is an issue with the way Verizon's network is setup or what, but I am at my last wit with this issue. Is there a fix for this outside of checking your setting are resetting your network/phone?  

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vzw_customer_support
Customer Service Rep

Hello! We are here to help and make sure you don't miss those important messages. To better assist you, I'll be sending a Private Note, please reply to it, so we can get started.

 

~Maria

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