iPhone 14 netlock

[Wwafawdwg]

Hi guys! So I just got a new iPhone 14 and it’s net lock and blacklisted by Verizon, I live in Jamaica, I’ve tried to get in touch with them constantly but to no avail, does anyone know how I could fix this issue?

[User23q]

Verizon won’t open open the device if you don’t have an account with them I’ve been trying to get my iPhone 15 opened and nothing is happening and they won’t even answer messages 

[User23q]

Verizon won’t open the device without you having an account I’m going through the same struggle I currently have an iPhone 15 plus the customer service is so poor it doesn’t even make sense calling them anymore all they’re going to do is transfer you all over the place 

[smith6612]

In this case there are two issues to resolve: Carrier Locking, and a Blocklist or Blacklist.

In the Carrier Locking instance, Verizon has an Unlocking Policy, which is stated here: https://www.verizon.com/support/device-unlocking-policy/ . In short, as long as the device is being paid for, wasn't purchased fraudulently from Verizon, and the device is at least 60 days from initial activation on Verizon, Verizon automatically unlocks devices with no involvement needed.

The Blocklist, or Blacklist however, is where the trouble lies here. Phones may be blocklisted for three primary reasons:

• The device was reported lost to Verizon by the owner
• The device was stolen in a theft from the original owner. This could be a traditional theft or, it could be a parcel theft (stolen in transit to the customer).
• The device wasn't fully paid for by whoever initially purchased the device. For example, someone opened an account with Verizon, received the device on financing, resold the device, didn't pay Verizon, and then the account went to collections.

When a device ends up on a Blocklist, it's typically for one of these situations. The only way for the device to be removed from the carrier blocklist is for the original buyer of the device to resolve the matter with Verizon, or for the person who reported the phone as lost/stolen to contact Verizon to remove it. A common scenario that happens with stolen products such as cell phones is that the device will be exported out of the country it was originally purchased in, in an effort to resell it in a place which does not adhere to the carrier blocklist, and to make recovery of the product extremely difficult.

In your situation, if the phone is both carrier blocked and blacklisted/blocklisted, I would recommend returning it to the place you've purchased it from for a refund. 😞 .