iPhone 14pro Can’t receive messages from group chats with android users or send messages
Dan925
Enthusiast - Level 1

I can’t send messages in group chats that have android users in. Nor do I receive messages from those group chats. I can’t send pictures to individuals with android phones . I already went into Verizon and I was there little over 2 hours with them trying to troubleshoot with everything they got and I’m still running into the same issue. Why should I get charged for a full service when I’m not receiving full service. This issue is now effecting my personal life do to not being able to communicate in work group chats

iPhone 14 pro

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Re: iPhone 14pro Can’t receive messages from group chats with android users or send messages
vzw_customer_support
Customer Service Rep

Group messaging and exchange of MMS files in general have become the norm rather than an exception, Dan925. It is critical that these services work properly. I am sending you a private note, so we can work on correcting this concern via your account.

-George

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Re: iPhone 14pro Can’t receive messages from group chats with android users or send messages
clobberingtyme
Enthusiast - Level 3
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Re: iPhone 14pro Can’t receive messages from group chats with android users or send messages
vzw_customer_support
Customer Service Rep

Please message us directly for assistance. We are always happy to help!

*Carl

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