iPhone 15 plus locked

Technofreak9093

Hi there! I recently purchased an iPhone 15 plus from a Chinese retailer and it’s locked to Verizon. Could anyone please provide any assistance in unlocking this phone? I’d be willing to pay for an unlock as I’m going to travel internationally soon and I’m not based in a country with Verizon services. Thank you

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4 Replies
vzw_customer_support
Customer Service Rep

Hey, Technofreak9093, we hope you're excited to be using the new phone! Do you know if the phone was pre-owned, or if it is a new device? 

-Cait

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It was brand new when I bought it. Registered it to my account 

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VioletJames
Newbie

Thank you so much for the info. 

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vzw_customer_support
Customer Service Rep

We're here to help. If you still need assistance with that phone let us know. Since this phone was purchased from a 3rd party retailer, it is recommended to contact the seller for additional assistance. You can review our full unlocking policy at the following link

http://www.verizon.com/about/consumer-safety/device-unlocking-policy

Please let us know if you have any questions about this information. -James

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