Re: iPhone 5c Data Usage Issue - Possible Fix
Bill21784
Enthusiast - Level 3

No Problem as  can understand your frustration with VZW Support.

When you call them just ask them to check that the iPhone has the MOST recent update.

Just remember that the iPhones do use more data than an Andriod phone due to Siri, Nav, iTunes, Pandora,etc..

Also make sure that you are connecting to WiFi at Home and Work.

Normal usage should be 2-3 GB per month for average user.

How much data is the iPhone using per month?

If the iPhone is using over 5 GB of data per month then be persistent with VZW Support.

When all else fails always ask for a "SUPERVISOR".

Good Luck

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Re: iPhone 5c Data Usage Issue - Possible Fix
Bill21784
Enthusiast - Level 3

Try this article to check for updates....

iOS Updates Apple iPhone 5C | Verizon Wireless

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