iPhone 5s
Jrobertson295
Newbie

Daughter phone won't turn on she plugs. It in her charger and the battery lite turns on but it won't turn on

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Re: iPhone 5s
vzw_customer_support
Customer Service Rep

Jrobertson295

I would be concerned too if my phone wasn’t powering on anymore. When did this first happen? Has there been any changes or damage to the phone recently? What happens when you press and hold the power and home button for 15 seconds while the device is plugged in?

ChristopherM_VZW
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