iPhone 6 has no data/LTE. Only 3G and 1x and won't send/receive texts
lady13
Newbie

My iPhone 6 won't get data. Since yesterday it only stays on 3G or 1x or Verizon with full signal bars. My husband has the same phone with no issues so I know it's not the area. Can't send or receive any text messages unless I'm on wifi. I have tried all of the troubleshooting you have, including removing and reinsertion of sim card,  network reset and full reset, toggled airplane mode, toggled data settings, etc.

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Re: iPhone 6 has no data/LTE. Only 3G and 1x and won't send/receive texts
SuzyQ
Community Leader
Community Leader

You may need a new SIM card - they are free at Verizon corporate stores or by calling CS to mail you one.

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Re: iPhone 6 has no data/LTE. Only 3G and 1x and won't send/receive texts
vzw_customer_support
Customer Service Rep

lady13,

We always want you to have great service. Have you made any recent updates to your phone's OS or downloaded any new apps? Does this happen everywhere or only in one location?

JosephT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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