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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I got my 6 plus phone earlier this year and the camera is not working. It won't focus...anyone else having these issues?? My front facing one is fine, just not the other one. HELP!!!!
Your iPhone 6 plus is less than 1 year old. As long as you did not drop it to cause damage to the camera, it is still under Apple's warranty. Take it to an Apple Store if you have one near by and they will make you whole. If you do not, then call Apple support. Do the store though if you can, you will most likely walk out with a phone that is working.
There is a known issue about this. Mine just stopped focusing as well. I found an article about this where you can enter your serial number to find out if your phone is one affected. They will replace the camera at an Apple Store.
Article here:
Apple Recalls iPhone 6 Plus Batch for Taking Blurry Photos | FOX40
Check your serial number here:
iSight Camera Replacement Program for iPhone 6 Plus - Apple Support