Hello,
I recently purchased my iPhone 15pro max and it say carrier lock:sim locked
imei: {removed}
Hello, Valhassan, sorry to hear you're running into an issue with your iPhone! Can you let us know how your purchase was completed? Is this a new or previously used phone? Do you currently have a Verizon account?
-Lauren
Hello Lauren,
it is a new phone. Purchased from a phone shop.
No I don’t have a Verizon account.
Thank you for this information. Please work with the seller to get assistance with this device. ~Peter
Where did you buy this phone? If you are outside of the US, chances are that iPhone was stolen or otherwise tampered with and you need to get a refund from the seller.
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