Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
My iPhone X has been paid off for two years. I was going to trade it in on swappa, but my imei for the device is showing as lost or stolen. I contacted Verizon, and they confirmed my phone was being blacklisted on their end, and they had no idea why. They removed my device from their blacklist about two months ago, and my device is still showing as lost or stolen. Verizon has been of no help the last two months.
I bought this phone from a Verizon store as well.
my phone shows as lost/stolen on every site I check.
any help is appreciated. I’m so tired of messing with this.
Hello, Kendalltimes7. I certainly understand wanting to ensure your device is being listed properly and am here to assist. Did you have this device active with Verizon Wireless services?
Yes, I did. For several years.
Thank you for that information. Was this device ever used by anybody else? Has the company you are looking to sell it to let you know what carrier has the device reported as lost/stolen? DavidR_VZW
I bought it from a Verizon store about three years ago. I never reported lost or stolen. All sites I check just say it’s “blacklisted” or reported lost or stolen from my carrier. Verizon confirmed they somehow had it marked lost or stolen on their end, and removed the status over a month or two ago, but it still shows it’s lost or stolen on all third parts sites.
I'm sorry to learn about the status of your phone, even after being removed from the lost/stolen list. We can definitely check it for you. You can also click here to see if it shows compatible: http://spr.ly/6604yzCzQ If it shows compatible with our service, that means it's been removed from the list. If it shows incompatible, please send a Private Note, and we can take a closer look into it here.