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I'm starting this thread to lead out on the Order status...
What is yours?
Here is what i was able to do:
Ordered iPhone X 256GB Silver
Logged into Verizon at 12:55am MDT (6 minutes before the phone was avialable to purchase).
I traded in my iPhone 7+ 256GB Jet Black.
I completed my order (oddly, it let me) in 5 minutes. My order was complete at 1:00am MDT.
I have a confirmed order for November 3rd. (no real ship date info yet).
Good Luck!
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Hi Ja90, I ordered the 256gb space gray and was done at 3:11am EST with confirmation email sent at 3:15am EST and got EDD of 11/10. So I am assuming the space gray is in more demand at this time. There is no changes on my account or charges on my credit card as of yet. I was so hoping that it may come this Friday since so many people are already getting tracking info this early....
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I'm glad to hear you were able to order the new iPhone X right away, Ja90. I'm sorry to hear that there was an issue when trying to place your order initially. I know you'd like to receive your new device as soon as possible. The delivery date of 11/15 is an estimate, we will be shipping out phones as soon as we receive additional stock so it's entirely possible that you will receive your iPhone sooner. We will send you an email notification as soon as your order ships. Does this help with your order concerns?
LaurenC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Piscestg - you guys were correct! Verzion Customer Service Rep don't quite know the details themselves. After the dude told me that my phone will only SHIP on friday and probably will only get it next week. I earlier woke up to an email by FedEx with a tracking number indicating that I IN FACT will be getting my phone DELIVERED this Friday. This is perfect timing and news as friday also happens to be my scheduled day off. Can't Wait!
So moral of this story - if your order confirmation initially said "Deliver 11/3" it's probs gonna happen, unless something gets effed up real bad.
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kevinesque Good deal! I knew you would get the tracking info today.
Like you, I will be home Friday also. I'm conveniently having some contractor work at home. Of course I told my boss that they need to do it Friday.
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I had the same thing. Yesterday Bank of America questioned the charge. I approved it, they accepted it. Verizon emailed me to say the bank questioned it. I approved that and they immediately sent a receipt. My credit card had the amount as pending. 45 minutes ago I received a tracking email from Verizon. My phone is in Memphis to be delivered Friday before 3pm. I kept checking my email today and I finally got it. You'll be fine. Enjoy and come on Friday!!!
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Awesome! Glad to hear that. I was so scared when I got the denial email around 7pm last night. Took care of it in 20 mins but was worried that snafu with the credit card would have delayed my delivery date.
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I thought the same. I hoped they wouldn't set my order back. I thing we're good now. You will get you FedEx tracking number either tonight or tomorrow I'm sure. Enjoy!
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I think so. That same thing happened to me. I got the email saying my card was declined on Saturday (my discover card thought it may be a fraudulent charge due to the amount since I ordered 2 iPhone X's). Right away I entered a different card and everything was OK. My phone shipped yesterday for a 11/3 delivery. If you have the My Verizon app on your phone open it and go to Account/Purchases/Orders. Select your iPhone X and look at the payment method. It should show your Amazon Credit Card. I still think you will be good for a 11/3 delivery.
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Ordered and confirmed when the preorder went live but still processing. Ordered the Space Gray 256gb. Card today shows a pending charge for 0.00 at 305. Verizon site and app both say processing and pending. I called up and they said that the order was accepted but I’m still bugging out. Both the site and app say ship by 11/3 so we shall see. I’m a grad student with only enough in the account to cover the taxes and upgrade fee (~135) so I hope they don’t try to charge the whole thing (paying it off monthly). Anybody else still waiting for status to change?
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Yeah I am really the same. But it shows on my credit card there is a 1 USD pending charge from Verizon. I chatted with Verizon yesterday and was told the order is normal, more than me have delayed charging. And told me to contact financial service. and I did today, they told me this order is accepted and normal. besides this information not much help.... Also told me to maybe let my bank know... Still waiting, the LG V30 I ordered yesterday did get charged yesterday and shipped today. But nothing on my iPhone X that is ordered on 27th............
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i finally got Charged for my phone! But were dtill pending charges on my wifes hopefully soon. No Tracking yet.
My order was One of each color with 256gb im in CA ordered phones seperatly minutes apart. Just need hers to get charged but wont loose faith.. And no one loose faith they are slowly coming but they surely are coming Good Luck to all..
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Ordered two as soon as the online preordering window started. Got the confirmation email from the order and online it says it gives a date of 11/03 for "ship by" and "deliver by". However, the status online still says Pending and we haven't received any tracking info yet.
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Is anyone else unable to track using FedEx? The tracking number provided by Verizon "cannot be found." It's been like this for a couple of days now. I have an account with FedEx and have tried searching by address and phone number too - no luck. Very frustrated.
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MCOGUY72, we need to get you connected with your new iPhone X. Please reply to your Private Message, so we can see what happened to your order.
JoelR_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I ordered 2 hours late 😕 I have a Dec 1st ship date. Any chance this will ship sooner?
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What iphone did you order? And most of the blog as saying that ship dates
are inflated to reflect longer wait times. That may just be an estimate
from Apple. Not a definitive timeframe.
On Tue, Oct 31, 2017 at 12:58 PM, PHIPAR66 <forums@verizonwireless.com>
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I ordered the 256 in silver......So, your saying there's a chance.....YES!
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Most likely it will. U might get it a few weeks earlier. I did last year. I see alot of people getting tracking numbers so it's moving along pretty good so far! Good luck!!
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I'm glad to hear you were able to order your new iPhone X,
LaurenC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I too had a delivery date of 12/1 (256 silver x) according to UPS tracking it is being delivered today 11/9 - nice!
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For a month ("Delivery by: 12/01/2017"), I have to pretend there's no such thing as an iPhone X and distract myself with all the other parts of life and living. LOL
iPhone X, 256GB, Silver
Ordered on: Friday, 10/27, a little after 5:00 a.m. Eastern Time - two hours after pre-ordering started worldwide; order confirmation received at 5:21 a.m.
Meanwhile, all you people who get yours on 11/3 or so, please share with the rest of us about all the bugs you run into and what type of accessories you bought, etc.