I'm starting this thread to lead out on the Order status...
What is yours?
Here is what i was able to do:
Ordered iPhone X 256GB Silver
Logged into Verizon at 12:55am MDT (6 minutes before the phone was avialable to purchase).
I traded in my iPhone 7+ 256GB Jet Black.
I completed my order (oddly, it let me) in 5 minutes. My order was complete at 1:00am MDT.
I have a confirmed order for November 3rd. (no real ship date info yet).
Good Luck!
I don't know if this has much to do with it.
If your credit card was declined, they send an email to correct it. They also hold the place in line. If you look over to the reddit megathread, they say as much. Some people had the declined email go to the spam box and sit there for at least 2 days. They called, updated the credit card and their devices shipped.
As far as an account in unfavorable status. It depends. Depending on the account status, Verizon wouldn't have allowed the order to be placed anyway..let alone on a device payment plan.
Of course it has plenty to do with it. Believe it or not, everyone simply cannot make their credit card UN-decline. Some folks don't have the funds to cover the charge. Also, you are assuming everyone checks their spam folders. I for one check maybe once a year! LOL! A person's account can go from current to past due in exactly one day. If that happens, the credit department will cancel the order. The credit department may also cancel an order if they feel the account has too many open lines with large balances.
Former Verizon employee!
The reason my card was declined was because the credit card company thought the purchase was fraudulent because of the amount of the purchase since I purchased 2 phones. A Verizon rep told me many cards were declined for this exact same reason. Certainly there could be many other reasons for declining a card. Since this happened I put a fraud alert on my card which means that if a purchase is flagged as potentially fraudulent the card company will text me and immediately give me the opportunity to OK the purchase. In the end I was able to immediately able to update the card after receiving the email and it didn't have any impact on my order as I'm set to have the phones delivered on 11/3. They're currently sitting in Elizabeth, NJ and hopefully will be on their way later tonight or early morning.
I am just curious to where all your fanatics are from? ROLL CALL!!!
Washington here.
Wisconsin here!
nj here and I ordered the space grey 256gig which is coming from Memphis, Tennessee
Yeah, except you're not the only former verizon employee and i'm sure I hold the title of "former" more recently. Verizon isn't canceling anyone's order by their account going past due for 1 day, or even 30 days. Now if the account is in a suspended status that's different. But you can continue pedaling the theories.
Actually you are wrong, but OK.
I am not about to argue with someone whom I do not know, especially when they are wrong.
TOOTLES!
Right, a ton of reasons why a card would be declined and Verizon will make an attempt to reach out to the customer holding their place in line to rectify the issue before releasing their device.
I ordered my Silver 256 X as soon as the Apple Store came online, and my order was completed a few minutes after midnight, and I received a confirmation email shortly thereafter with a Delivery date of Nov. 3.
I'm doing the payment plan with Verizon, but I bought Apple Care. My credit card was charged on Oct. 30 for the Apple Care + tax on the phone, so $308.
As of this evening Nov 1, I have NOT received a Ship email 😞 I live in a remote location, and am concerned I won't get my phone on Friday.
If you have been charged, you will get it on Friday.
I hope you are right!
And herein lies the problem...as I mentioned in Apple Chat this week, concern about my remote location. While happy that I FINALLY received a status change from Apple today to "Shipped", I just looked at our weather forecast and we have a Wind Advisory for today and tomorrow, along with 20% chance of snow! Here's hoping the [smaller than normal] plane can safely land in my remote location tomorrow...or no phone for me until Monday. #firstworldproblems
Has anyone else gone on Fedex tracking, tried to click the button that’s says “Hold at Location” and get a message that says “This option is not available for this shipment, please contact the shipper?”
SYESDNIL11 ... Nope, don't have that same problem.
I have attached my tracking number to my FedEx Delivery Manager account and will get notifications on transit now. Mine shows in Transit and has a time stamp of 4:18am that says "Shipment information sent to FedEx". (does not look like it has left Memphis, TN yet).
Mine is still snoozing in Memphis also. I bet the FedEx drivers hate all of us pre-order folks. They will be running tomorrow.
Mine shows a similar "Shipment information sent to FedEx" message except mine is currently in Elizabeth, NJ. One thing that I noticed that did change is the delivery time. Originally it was 11/3 by 3:00 pm now it's 11/3 by 8:00 pm. At least it will still arrive tomorrow.
rpgarrett75703, we hope to hear that you are now enjoying that amazing new phone. Learn tips and tricks at http://spr.ly/65898h7Bz.
LorenB_VZW
Follow us TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response registry . This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
SYESDNIL11, we know that the delivery of your new phone is very important. I know that there is a delay in our response but want to ensure that this has been received. Please let us know if you have experienced any issue with delivery.
LorenB_VZW
Follow us TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response registry . This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
according to the representative even when I see the shipping # after logging out my order has not been charged yet so looks like i'm waiting till the 15th or longer they said.
Geek1983, I know that I would be excited for this delivery. Please watch for updates on the status at http://spr.ly/65818h76c.
LorenB_VZW
Follow us TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response registry . This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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