So I have an iPhone 11. All of a sudden, just like other users, I randomly have no service bars (literally none) and can’t make or receive calls or messages unless they are iMessages through wifi. I tried resetting my phone, I tried removing the SIM, I tried resetting network stuff, even chatted with Verizon forever. What is the issue. I know it’s not my phone because of so many others with the same problem. Do I need a NEW sim?
meb009 We're sorry to read about the issue you're having with your iPhone connecting to our service. Is the device up to date? Are you using a physical SIM or an eSIM? ~Peter
Regular sim and I have tried resetting network settings, all everything else that could possibly be done. Should I get new sim installed or could it be my Comcast router a problem with the gateway I read?
I have the same problem. I took suggestion of removing and reinstalling SIM card. Immediately after, I had a couple of bars and they disappeared again.
@Knightzag wrote: I have the same problem. I took suggestion of removing and reinstalling SIM card. Immediately after, I had a couple of bars and they disappeared again
Knightzag, we understand how concerning it is to experience service issues. Is your device still experiencing service concerns? If so, can you share with us any additional troubleshooting steps that have been attempted? Did any of those steps help with service, even if for a short time?
-Andi
I’m having same problem. iPhone 11. Toggle in and out of airplane mode. Restart phone. Rest network settings. All help for a couple hours, then no bars again. It’s starting to happen more frequently. I’ve also ejected SIM card and reinserted it. No help.
Staying connected is always important. We can lend a hand with this issue. When did this problem start? What is your ZIP code?
~Freddy
Start a new topic or ask questions in the open forum.
