iPhone not sending text to androids suddenly

Blusheep3
Newbie
  • Just a couple days ago my iPhone(11 pro) stopped sending text messages to any Androids, they just come back as “not delivered”, “message send failure”.   Although pictures will send with text.  Just text won’t send.  I haven’t done anything with my phone, no updates or changed anything.   I tried all the tips online I could find with setting stuff(with iMessage verses SMS, etc).   I’ve done a hard reset.   Nothings working.   I’ve never had any issues like this.   My husband has an Android so not being able to text him is a little annoying, we’re having to use Facebook messenger… any ideas?  I’m not the most tech savvy person so any help would be wonderful!   Thanks!  
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3 Replies
vzw_customer_support
Customer Service Rep

Hello, Blusheep3. Help is here as having the ability to send text messages to any device, especially your husband, is a must! Let's work together to figure out what is happening. When you attempt to send a message, are you on Wi-Fi or cellular data? 

-Natasha

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Blusheep3
Newbie

I’ve tried it both ways, cellular and WiFi.   Including the WiFi at home, the WiFi at work and at my cousins house.   

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vzw_customer_support
Customer Service Rep

Thanks for those details. I understand you're running into an issue with sending SMS, but are you able to receive SMS? Is everything working normally with calls and data as well? As far as the reset that was completed, did you erase all content and settings?

-Lauren

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