iPhone offer too good to be true?
Kevo79
Enthusiast - Level 1

I was browsing the Verizon site the other day, looking for a new iPhone. I've been clinging to my old iPhone 7 for years now because I don't want to spend a lot of money on an upgrade. I started chatting with a Verizon sales rep, who said the company could offer both me and my wife with an iPhone 12 -- for free. 

I asked the sales rep if this would increase my monthly bill and she said no.  I asked for the offer in writing, and she sent me a receipt showing that my bill would, in fact, stay at about $128 per month after a monthly discount was factored in to completely cover the cost of the new iPhones. 

My question is this: what's the catch? Does Verizon really provide iPhone 12s to customers at no cost? Should I expect my monthly bill to increase a few months from now?

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vzw_customer_support
Customer Service Rep

We'd be happy to clear up any promotion or billing concerns you may have. We'll be sending a Private Note to better assist.

 

~Izzy

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