I woke up this morning to my phone appearing to have factory reset. I re-activated via an iCloud back up, but can't re-activate my cellular data on the device. I'm prompted with the option to "transfer from nearby iPhone" or "use QR Code". I reached out to apple, without success. But I can't reach out to Verizon because I'm not able to make a phone call and when I try to online message or log into my account, it requires a verification code sent to my cell number, that I cannot access because I can't get the cellular data on my phone. I cannot go to into a store. Please help!!
Oh, no! I'm so sorry to hear that your phone reset. We want to make sure you're able to get the services you need without any problems. If you need a QR code, you can scan the one found here: https://www.verizon.com/support/knowledge-base-220955/ We're 100% sure you'll be able to activate without any issues!
~Jesse
It's telling me this QR code is no longer valid. Is it possible to get a new one?
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