iPhone
Zaing-3
Newbie

I have bought an iPhone 14 pro max LLA model carrier locked and  blacklisted by Verizon I have no idea about that I bought phone box pack from pakistan I have receipt of purchasing date and also have proof of date of activation. I have no concern with blacklisted . Please unlock my device so I can use my SIM card 

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vzw_customer_support
Customer Service Rep

Hey Zaing-3, we are sorry to hear that you purchased a device that was blacklisted in your home country. The only recourse you would have would be to contact the seller of the device, as only the original owner can have the device unlocked. You can view our device unlocking policy here: https://www.verizon.com/support/device-unlocking-policy/

-Joseph

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vzw_customer_support
Customer Service Rep

The Verizon unlock device policy states that a device needs to be active on a Verizon account for 60 days so that it will be unlocked. ~Peter

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Zaing-3
Newbie

But the device esn is not clean . It’s. Imei status is blacklisted by Verizon . I had purchased in pakistan brand new . But it’s from usa first . And someone who bought there didn’t paying their loan so Verizon blacklisted it and Carrier locked . But I have no link with its blockage I had paid full amount of it in my country after activation I came to know it’s blocked by Verizon. So Verizon should help me and unlock my device so I can use it freely and can use SIM card 🙏

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vzw_customer_support
Customer Service Rep

Hey Zaing-3, we are sorry to hear that you purchased a device that was blacklisted in your home country. The only recourse you would have would be to contact the seller of the device, as only the original owner can have the device unlocked. You can view our device unlocking policy here: https://www.verizon.com/support/device-unlocking-policy/

-Joseph