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Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
All of a sudden phone won't power on or charge. Local store said it's because Verizon is no longer supporting this type of phone on 5G????
The iPhone 4 doesn't support 5G, but it would still work on the 4G LTE network and the 4G LTE network isn't going anywhere any time soon. The CDMA network is being retired so at some point you will need to replace the phone with a compatible VoLTE phone, but Verizon Wireless should notify you when you need to replace it by.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
The iPhone 4 is an older phone, but it was certainly not set to be inoperable because it doesn’t support 5G.
It may be time for a new phone if you can’t get it to restart again, but only because it has naturally reached the end of its life, not because it is not compatible with 5G.
I can understand how important it is to use this device. This device is a 3G Model Phone not a LTE/4G device. You can view detail on our CDMA Network Retirement here https://www.verizonwireless.com/support/knowledge-base-218813/. Did anything change on the device, when this issue started? Are you able to press and hold the Power and Home Button for 30 seconds to force a restart? - AlbertoR_VZW