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Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. Online only. With Select 5G Unlimited plans. Buy now
Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
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id verification
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I just tried to switch to Verizon on the website, I have received an email saying they need to verify my identity with a drivers license or passport, but the link is not working. This is super upsetting and now my phone is not working due to me canceling my other phone plan.
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Re: id verification
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Hello! Thank you for reaching out to us. I'll be glad to help you, in this case the authentication is sustained by fraud if the link is not working, it's necessary to contact them:
Phone:888-483-7200
Hours of Operation
Sun-Sat7:00AM - 11:00PM ET
Sun-Sat7:00AM - 11:00PM ET
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