iphone 14 pro constantly slipping into SOS mode at the WORST TIMING PLEASE HELP
Enthusiast - Level 1

I am currently preparing to start A HUGE event here in LA at 10am and my phone has starting slippinmg into SOS mode relentlessly for the past 3 hours making correspondence between my team and my patrons with me IMPOSSIBLE. I am livid and completely losing my mind as I need seamless communication in crunchtime. I pay Verizon wayyyy to much money for multiple devices monthly and what perfect timing this situation has. PLEASE someone from verizon help me ASAP.  The level of inconvenience right now is beyond immense. HELP HELP HELP  

Labels (1)
1 Reply
Customer Service Rep

We're sorry to hear that you're having problems with your phone going into SOS. The last thing we want is for you to have any problems when you really need your device. I'm going to send you a Private Note so we can gather more details.