Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. Online only. With Select 5G Unlimited plans. Buy now
end of navigation menu
iphone 4 issues

I'm currently having issues with my phone that I've never had before. Since the update my phone has been shutting down on it's own at random times of the day and will power back up. Also when sending text messages the other party receiving the messages informs me that it comes in in multiples of three. On my end regarding the text messaging it will show as sending but then stops as if it was kicked back. Any assistance in getting the issue resolved would be much appreciated.

Labels (1)
Re: iphone 4 issues
Customer Service Rep

I understand just how baffling it could be for your phone to do randomly strange things! In situations such as this it would be best to hard reset the phone.
How has it been acting lately, Jessie8?

Tamara H.
Follow us on Twitter @VZWSupport