malfunctioning phone #iphone12
htgapeach
Enthusiast - Level 1

trying to get the 3rd IPHONE12 128GB PURPLE, that ive had to have replaced due to malfunctioning and overheating of phone to where it will burn you, and now speaker isnt working, and ringer isnt working 

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vzw_customer_support
Customer Service Rep

Hey there, htgapeach, we want to help with your overheating equipment. Please stop by one of our retail stores: https://vz.to/37tyxTC so we can have a closer look at what's going on.

-Lauren

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