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my audio on iphone 6 only works with headphones, anyway to fix this? anyone else having this issue? Thank you
KsbcDav
Newbie
‎09-23-2014 05:22 PM

Anyone having audio problem with iphone 6?  My audio seems to be in headphone mode whether headphones are plugged in or not.

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Re: my audio on iphone 6 only works with headphones, anyway to fix this?  anyone else having this issue?  Thank you
vzw_customer_support
Customer Support
‎09-24-2014 06:14 AM

Congrats on your new iPhone 6, KsbcDav! Let's make sure your phone audio is at it's best. Can you double check your sounds settings for the phone? Here's a link that shows how http://vz.to/1r91845. You'll also want to make sure that your phone is recognizing the headphones have come out. Try plugging the headphones in and out a couple of times. Also, make sure there is no lint or debris in the headset jack. Any improvement? Please let us know.

TanishaS1_VZW
Follow us on Twitter @VZWSupport

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