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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
My account has been locked and i need help getting in. It says i need to contact customer service but i lost my phone.
pleaseee help
@wolfy0434,
I use My Verizon to manage all the lines on my account so I can definitely understand the importance of being able to login. But don't worry because I'm here to help.
If you are getting a message that your account has been locked I can help unlock it. Follow me and send me a direct message with your name, mobile number, and a contact number where you can be reached. I will need to speak with you and verify the account before unlocking the account.
You can also contact customer service at 800-922-0204 seven days a week 6am to 11pm CDT or tweet us @VZWSupport Monday to Friday 7am to 10pm and Saturday & Sunday 7am to 4pm CDT. We'll be more than happy to assist you.
John B
Follow us on Twitter @VZWSupport
my name is marcus, my mobile number is 229xxxxxxx, and my contact number is 229xxxxxxx i am currently locked out of my online account attached to mobile number 229xxxxxxx could u please resolve this issue thank you
>> personal information removed <<
Message was edited by: Verizon Moderator
You need to contact Verizon. This is a customer forum.