network issues
bellafan01
Newbie

I can't connect to anything or make a phone call or text is anyone having issues. This has been going on since 9am its starting to drive me crazy!!

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jav6
Champion - Level 3

@bellafan01 wrote:

I can't connect to anything or make a phone call or text is anyone having issues. This has been going on since 9am its starting to drive me crazy!!


Where are you located? Zip code?  WiFi access/calling or cell service?

...Just another VZW customer...trying to offer some assistance...
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vzw_customer_support
Customer Service Rep

We never want to hear this, we know the importance of staying connected. What ZIP code are you in? Do you know of any other Verizon Customers near you are having this same issue?

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Christian93
Enthusiast - Level 2

I’ve been having the same issue since I got my XS MAX. My friend has the same phone almost and lives next door and never has an issue but inside I have 1-2 bars usually and must use WiFi to do anything internet related 

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vzw_customer_support
Customer Service Rep

Christian93, we would be happy to look into your network issues. We are sending you a Private Note now. CourtneyM_VZW

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