new device replacing a destroyed device
wbez
Newbie

I just replaced a destroyed phone with a new one. Id like to move it to a new Apple ID. 

 

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Re: new device replacing a destroyed device
vzw_customer_support
Customer Service Rep

Congratulations on getting your damaged device replaced. We would love to help in any way we can. Can you please elaborate further on the Apple ID change you want to make? 

~Ivone

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Re: new device replacing a destroyed device
vzw_customer_support
Customer Service Rep

wbez, it's great to hear you replaced this device, and we want to do all we can to make sure it's set up the way you need it.

 

Do you have an alternate, existing ID you'd like to start using instead, or would you like to create a brand new Apple ID to use going forward?

-Colin

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Re: new device replacing a destroyed device
vzw_customer_support
Customer Service Rep

wbez, if you do need to create a new Apple ID, this can be done here: https://support.apple.com/en-us/HT204316. Please let us know if this helps resolve your concern.

-Lauren

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