- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Not receiving OTP passwords from vendors/merchants today. I-Message seems fine but no OTP are coming through despite multiple attempts.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@Kbowen8690 wrote: Not receiv ing OTP passwords from vendors/merchants today. I-Message seems fine but no OTP are coming through despite multiple attempts.
Kbowen8690, having done some stuff recently with a few accounts I was responding to some verifying texts and such this weekend, I get needing to be able to recieve those. To help troubleshoot and see what's going on, I want to get a few more details. Are you not getting a message from one specific sender or different ones? Is this happening in one specific location? Are you reciving other SMS messages outside of iMessage?
-John
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Seem to be receiving text messages now but still no OTP code - trying to login in to several sites and need to enter an OTP for authentication but each time the OTP never comes.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If your phone was recently updated, maybe some settings got messed up. Here's a YouTube video link for which settings to check on your iPhone. The really useful stuff starts in around the 3 minute mark.
https://www.youtube.com/watch?v=6isqVhv-lvY
I'm not a Verizon employee, just another customer trying to help.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Kbowen8690, thank you for that update. Do you have any type of spam blocker/filter that is currently turned on for your device? Just looking to see if we can determine why those specific text messages aren't making their way to your device.
-Andi