phone won't text after phone number change
slats
Newbie

Phone will call and will receive text but won't send after phone number change.

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Re: phone won't text after phone number change
Ann154
Community Leader
Community Leader

Did you reboot the phone after the number was changed?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: phone won't text after phone number change
vzw_customer_support
Customer Service Rep

slats

This isn't the experience that we want you to have. Did you power your device off/on since changing that mobile number? Which make/model phone do you have?

 

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Re: phone won't text after phone number change
Kellytcooney
Enthusiast - Level 1

I have an iPhone 12 and am experiencing this problem also, we restarted the phone twice and it still can't send or receive texts, but it can make calls.

Re: phone won't text after phone number change
KH-OrnEsh
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.