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sync button

My sync button is no longer where it should be in my Bluetooth setting. It says Bluetooth and the under that it says devices with the icon swirling around like it is trying to find it but can't.  How do I sync anything if I don't have the sync option?

Labels (2)
Re: sync button
Verizon Employee

KatDe17​ , I am constantly connecting my iPhone 6s to Bluetooth devices and want to make sure we can help you do the same. However, your iPhone is functioning as normal. When Bluetooth is turned on, the device is automatically made discoverable and searches for Bluetooth devices within range.

So let's work together to determine what is causing your iPhone 6s to not find the Bluetooth devices you are wanting to connect. Are you having issues with all Bluetooth devices? Is your iPhone up to date? Any physical or moisture damage?

Keep us posted