text alert not sounding from one caller. how do I ... - Verizon Community

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I have an iphone 5c. I am not receiving an alert from one number for a text. have gone through troubleshooting guide. any thoughts?

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You are not by chance sending that number directly to voicemail should they ever call you?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.