texting to android phones
clb32409
Enthusiast - Level 2

I recently upgraded to an iphone 12 because my 6s could not send or recieve texts from any businesses or android phones. I have tried all the suggestions that are posted online but nothing works. I can not get texts from google either. Please help or I am sending this expensive piece of you know what back.

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vzw_customer_support
Customer Service Rep

Congratulations on your new phone! We'll be happy to help with texting issues on your new phone. I'll be sending you a Private Note, please reply to it, so we can get started.

~Maria

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clb32409
Enthusiast - Level 2

WHere did you send the message? I can't recieve texts from businesses. Remember?

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mngerdes
Enthusiast - Level 1

I'm having the same issue with my iPhone 14 pro. Sometimes I can text androids and sometimes I can't. I restart my phone and sometimes it fixes it and sometimes I just have to wait. I don't have the 5G in my upper righthand corner of my phone either. I've checked to make sure it's not blocked on the Verizon app and also made sure my SMS are enabled. This is so frustrating and Verizon phone reps have been no help.

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vzw_customer_support
Customer Service Rep

We understand the importance of texting your loved ones without issues and would like to help. To better assist you, I'll be sending a Private Note. Please reply to it, so we can get started.

~Maria

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