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updated my iphone 6plus now it won't turn back on
BarefootN
Newbie

updated my iphone 6plus now it won't turn back on

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Re: updated my iphone 6plus now it won't turn back on
vzw_customer_support
Customer Service Rep

Hi BarefootN,



Updates should improve the device!  Sorry to hear that this is not happening. What did you update on the device? Is the device charged? If so, what happens when you plug in the charger? Try a soft reset by holding down the home key & the power btton at the same time http://www.verizonwireless.com/support/knowledge-base-115076/.


PamelaF_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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