upgrade eligibility?

[Camile]

Can you help me? I have been trying to find out when I am eligible for an upgrade for a while now and I can't find it.

[soupcannon]

Call customer service or check on your account Online

[vzw_customer_support]

Hi Camile,

I apologize for the delay and I am trusting that you have received an answer since the original date of your post! If not, I can happily assist you. In addition to what soupcannon advised, you can also check your upgrade date by dialing #UPG from your device. I hope this information is helpful. Please let me know if you have any additional questions or concerns.

Thank you for you involvement in our community forums,

AyaniB_VZW

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