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upgraded to iOS 11.1, now phone doesn't work.
KATHYCH
Newbie
‎11-07-2017 08:55 AM

Phone won't dial out or receive calls after upgrading to iOS 11.1.

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Re: upgraded to iOS 11.1, now phone doesn't work.
vzw_customer_support
Customer Service Rep
‎11-09-2017 09:34 AM

KATHYCH, having the latest software on your device makes your device and applications run better. I apologize that after the software update you're not able to make or receive calls. Don't worry, we will resolve the issues your having with your calls in a Jiffy. What happens when you try to make a call? Do you hear an automated announcement?

JacobV_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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