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want cancel on iPad pro
brucebowman110
Newbie
‎03-30-2018 06:33 PM

i want keep My iPhone verizon and Cancel on Ipad pro verizon

Thank you

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vzw_customer_support
Customer Service Rep
‎03-30-2018 07:23 PM

brucebowman110, 

 

Thank you for visiting the community member forums. We know it's important to understand your opttions for managing your account. To disconnect a line of service, please contact the customer support line at 1-800-922-0204.

 

EricW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Ann154
Community Leader
Community Leader
In response to vzw_customer_support
‎03-31-2018 04:48 AM

You can also visit a corporate store to cancel the line.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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JohnnyNoCash363
Enthusiast - Level 3
In response to Ann154
‎03-31-2018 10:23 AM

They changed it.  Only customer service can disconnect lines.

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Ann154
Community Leader
Community Leader
In response to JohnnyNoCash363
‎03-31-2018 01:19 PM

JohnnyNoCash363 wrote:

They changed it. Only customer service can disconnect lines.

Since when?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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JohnnyNoCash363
Enthusiast - Level 3
In response to Ann154
‎03-31-2018 03:15 PM

I'm not sure exactly.  I think it was some time last year.

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