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when going on facebook or to play a game the screeen will go black and take me back to the home page, why?
nitaf
Newbie
‎05-02-2016 08:24 AM

When going on facebook or to play a game the screen will go black and take me back to home screen, why?

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Re: when going on facebook or to play a game the screeen will go black and take me back to the home page, why?
vzw_customer_support
Customer Service Rep
‎05-04-2016 08:35 AM

nitaf,


This sounds awful. No one likes to have device issues and I want to make sure you always have the best phone experience. Let’s fix this. Any liquid or physical damage? Is your software up to date?


JuanD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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