wifi question when away from home
JAMEVA77
Newbie

When away from home my wifi goes to infinity and I can't get service

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  • Apple

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vzw_customer_support
Customer Service Rep

JAMEVA77, ensuring you have the service you need away from home is key to a great user experience. We are here to help out. When you leave your home, how is your phone providing you with data access? Are you referring to cellular service or a different WiFi access point that may be provided around town by a local cable/service provider?

Please share additional details with us and the community, so that we may assist further.

Thank you!

NicandroN_VZW

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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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