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Activate a replacement Gusto 2

I have a Samsung Gusto 2 that I just had sent to me to replace my broken one. It tells me to push send, when powered up, but a message comes on and tells me that I am Celluer, and must buy a calling card. Have tried for ALMOST 2 hours to get to tech chat.

Subject line was edited by: Verizon Moderator <<>>

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