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Alcatel Go Flip V Browser - Can't scroll long page
tomhall93
Member

When I go to a long web page with the browser, it only shows the top part of the page. How do I scroll down to see the rest of the page?

When I use the down key, the cursor moves down, but the page is stuck only showing the top of it.

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Re: Alcatel Go Flip V Browser - Can't scroll long page
vzw_customer_support
Customer Support

tomhall93, We always want our customers to have the reliable device they need. To see that you’re having issues is troubling. Let’s check out what’s going on and see how we can help. Since this has been happening, have you powered your device off for at least 2-3 minutes and then powered the device on again? Do you currently have a case on your device?

 

-TakendraW_VZW

 

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Re: Alcatel Go Flip V Browser - Can't scroll long page
acraftylady2
Sr. Member

Most likely that phones browser does not work well with the website.  Can't imagine trying to read a long web page on a flip phone browser.    Is the browser in desktop or mobile view?  If you have the option switch up the view.  

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