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Backup Assistant in secondhand Samsung Brightside

I have a secondhand Samsung Brightside. I want to use the backup assistant to transfer my contacts to a new phone, but the backup assistant says that because the phone number of the device has changed, I need to remove and reinstall it in the get it now mobile shop in order to do so. Unfortunately, I can't find the get it now mobile shop on my phone. Where can I find it, and is there a way to do this without reinstalling backup assistant?

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Re: Backup Assistant in secondhand Samsung Brightside
Customer Support

Great questions, mergiep. There currently isn't a way to uninstall and reinstall the application due to the number change. To clarify the situation a bit further, what is the new device you'd like your contacts transferred to?


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