Backup Assistant on my LG-VZ1100 says does not rec...

Woodfurd · ‎08-31-2015

@Backup Assistant on my LG-VZ1100 says does not recognize my account information..

vzw_customer_support · ‎09-02-2015

We want to make sure taht you have acceess to your personal content. We can help. Have you changed devices recently? How long ago did this start.
BobbyN_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Woodfurd · ‎12-14-2015

I have not used Backup Assistant for a while now-- Now it does not work.. I have not changed devices for a long time..

vzw_customer_support · ‎12-16-2015

Woodfurd I would be lost without back up assistant. Let's get you up and running. So that we may dig deeper, we will want to access your account. I have sent you a Private Message.

RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Woodfurd I would be lost without back up assistant. Let's get you up and running. So that we may dig deeper, we will want to access your account. I have sent you a Private Message.