Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Balance Display LG Cosmos3 menu option missing
SuperDave8020
Member

I purchase a LG Cosmos 3 prepaid phone yesterday at a Verizon store for my son.  Works great, but the menu selection for displaying the remaining balance is missing.  The instructions say #12 but it only goes to #11.

What is the scoop here?  I tried calling tech support but they are experienceing higher than normal call volume and as a result, was on hold for super long time and I gave up on that.

Thanks

Dave

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Balance Display LG Cosmos3 menu option missing
vzw_customer_support
Customer Support

Hello SuperDave8020, let's get to the bottom of this together! From the home screen, press Menu, select settings & tools, display settings, click balance display. Highlight Show and press save. Keep us posted if this works for you.

WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

View solution in original post

0 Likes
Re: Balance Display LG Cosmos3 menu option missing
vzw_customer_support
Customer Support

Hello SuperDave8020, let's get to the bottom of this together! From the home screen, press Menu, select settings & tools, display settings, click balance display. Highlight Show and press save. Keep us posted if this works for you.

WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

0 Likes
Re: Balance Display LG Cosmos3 menu option missing
SuperDave8020
Member

Balance display is not an option in that menu or any of the other menus.

0 Likes